Accessibility Statement & Virtual Counselling Notice

Effective Date: July 13, 2026Accessibility StatementTake Root Counselling Therapy is committed to providing counselling services in a welcoming, inclusive, and accessible environment. Every person deserves to feel respected, heard, and supported.If you have accessibility needs or require accommodations to participate in counselling, please let me know when booking or at any point during our work together. Reasonable accommodations may include:* Flexible communication methods
* Adjustments to session pacing or format
* Closed captioning for virtual sessions, where available
* Support for sensory or cognitive accessibility needs
* Assistance with completing forms or documentationI strive to provide services that are trauma-informed, neurodiversity-affirming, 2SLGBTQIA+ affirming, culturally humble, and responsive to each person's unique needs.If there is an accommodation that would help you access counselling more comfortably, I welcome the opportunity to discuss it together.

Virtual Counselling NoticeTake Root Counselling Therapy offers secure virtual counselling for clients located within British Columbia.Virtual sessions are conducted using a secure, privacy-conscious platform and allow you to access counselling from the comfort of your own space.Before Your SessionTo help create a comfortable and productive experience, please:* Choose a quiet, private location where you are unlikely to be interrupted.
* Use a reliable internet connection whenever possible.
* Join your session from a computer, tablet, or smartphone with a camera and microphone.
* Have a backup phone number available in case the video connection is interrupted.PrivacyEvery effort is made to use secure technology and protect your personal information. However, no online communication can be guaranteed to be completely secure.You are encouraged to use a private internet connection and avoid public Wi-Fi whenever possible.Your SafetyAt the beginning of and throughout our work together, I may confirm:* your physical location,
* a phone number where you can be reached during the session, and
* an emergency contact, if appropriate.This information helps ensure that support can be arranged if an urgent safety concern arises during our session.Technology IssuesIf we experience technical difficulties, we will first attempt to reconnect through the video platform. If that is unsuccessful, I will contact you by phone to determine whether we can continue the session or reschedule.ChangesThese Statements & Notices may be updated periodically without prior notice.The current version will always be posted on this website.